Your employee has raised a grievance, and you have no idea where to start!

As a manager you need to understand the correct processes for investigating grievances whether its bullying/ harrassment/discrimination and the relevant principles drawn from the legislation that lies behind them.  With greater legislative emphasis placed on individual employee rights that enables employees to challenge employers, managers cannot ignore the need to be well trained in sound procedures.

The aim of this course is to provide participants with a practical understanding of conducting an investigation and to gain skills in applying correct outcomes to comply with legal requirements.

Topics covered include:

  • Triggers for a workplace investigation

  • Objectives of a workplace investigation

  • Natural justice and Procedural Fairness of a workplace investigation

  • Interviewing Skills

  • Collecting relevant data & evidence

  • Preparing an investigation report and taking action

  • Common errors and solutions

With the knowledge and skill gained at the workshop, you can concentrate on building effective employee relations in the workplace and a more productive business.

We run both full day and half day Workplace Investigation training. Check here to Register for upcoming courses or for information about In-house training or public training course dates contact 1300 55 66 37 or register your interest via our contact form(link is external) today.