About the FCA and ER Strategies Partnership

Once we realised our visions for the Australian franchise sector were so closely aligned, it was a simple decision for ER Strategies and the FCA to form this partnership, to enable FCA members to grow and operate their franchise business.

Together we want to support you in maintaining compliance with Australian employment laws and help you stay on top of your obligations by providing you with the tools you need to make the right decisions. It is our combined mission that together with you, the FCA franchise community, we can make franchising more attractive to potential new franchisees and raise the compliance standard across the board.

Employment Compliance Helpline Inclusions

This service is accessible to FCA members as an included benefit of their membership. The compliance helpline is powered by ER Strategies and one of our consultants will be pleased to support you with practical ER / IR advice. Whilst the time is nominally limited to 30 minutes per call, we are happy to support you in the following areas

Best practice employment standards
Pay rates & conditions

Counselling and discipline matters
Legal obligations

Employee disputes
Discrimination matters

Need More Support? Contact Us

If you need anything beyond the 30 minute phone consultation or you would like to enquire about how we can help your business meet reasonable steps requirements, get in touch with us.

We’ll never share, distribute or sell your information.

ER Strategies' Work in the Franchise Sector

We are a trusted advisor to big and small brands in the Franchise Sector and elsewhere. Companies such as Hungry Jacks, Craveable Brands, KFC, and 7 Eleven all trust us to help them with their employment compliance needs. We look after more than 100,000 employees and 3,000 franchise outlets in Australia and are proud to play a vital part in making franchising more appealing to potential new franchisees by helping businesses to be more compliant. Most of our clients stay with us for more than 10 years, which is a testament to our passion for customer service and support.

Feedback

Hungry Jack’s have engaged the services of ER Strategies for over 4 years. They provide professional advice and guidance on a range of Employee Relation matters from Franchise assistance, audits, policy and bargaining. ER Strategies support our business with an online portal, an employee helpline and guidance to navigate through an ever-changing landscape of legislation and compliance. I would highly recommend their service if you are looking for a friendly professional partner with expertise in their field!

”It has been a challenging but rewarding period, setting up and implementing a robust governance framework. With the desire to be proactive rather than reactive to legislative changes, ER Strategies has assisted us with a measured approach to deliver a compliance program in line with our priorities and values.”

"ER Strategies are a pleasure to work with. They have a good understanding of their subject matter and have taken the time to get to know and understand our business well. They are always willing to assist and provide professional, practical and timely support, solutions, advice and resources that help make life easier for our franchisees and employees.”

459

Average monthly employee helpline calls

700

Audits completed in 2018

3,000

Franchise outlets we look after

100,000

Employees we look after

Case Study:

Craveable Brands

We have been working with Craveable Brands for more than 4 years and are very proud of the outcome of our collaboration.

As the largest Australian owned quick service restaurant operator, Craveable Brands focuses on restaurant operations, supply chain, franchising, IT, marketing, store design and construction, food innovation, and customer satisfaction.

If you want to learn more about how we worked with Craveable Brands, read on.

A Message from FCA CEO Mary Aldred

“The Employment Compliance Helpline is designed as a practical way to help our members meet their day-to-day obligations and run compliant, sustainable and profitable businesses.

If you are unsure about your employment obligations, need to identify the right course of action for your business, or need advice on best practice employment standards, the ER Strategies consultants are ready to take your call and support you.”

Free Employment Compliance Risk Assessment

Be able to take proactive steps, rather than ending up with your back against the wall. Take our exclusive risk assessment. It will take you no longer than 5 minutes to complete and will flag up potential risk areas. Because you don’t know what you don’t know.

Want to know more about our partnership with the Franchise Council of Australia?