Hungry Jack’s have engaged the services of ER Strategies for over 4 years. They provide professional advice and guidance on a range of Employee Relation matters from Franchise assistance, audits, policy and bargaining. Their service is always very professional and friendly with quality customer service clearly being their pride and priority. ER Strategies support our business with an online portal, an employee helpline and guidance to navigate through an ever-changing landscape of legislation and compliance. We have developed an excellent professional relationship with ER Strategies and have enjoyed working with them. I would highly recommend their service if you are looking for a friendly professional partner with expertise in their field!
ER Strategies provide advice and support to our network of over 1600 representatives and have been my point of counsel when I have IR matters that I need to discuss or receive guidance on. What I appreciate most about ER Strategies is that they take the time to understand our business and our people, which provides them with a great deal of empathy and practicality when they provide advice and support. We don’t need someone who can read us the legislation, we need people like the ER Strategies consultants who interpret the legislation and help us apply it to a desired outcome. I would highly recommend ER Strategies to anyone that needs IR support.
I have always been provided with clear instructions. Every staff member is supportive and considerate of our circumstances. Practical and useful advice is given and we are very satisfied that we have chosen ER Strategies.
It has been a challenging but rewarding period, setting up and implementing a robust governance framework. With the desire to be proactive rather than reactive to legislative changes, ER Strategies has assisted us with a measured approach to deliver a compliance program in line with our priorities and values.
ER Strategies are a pleasure to work with. They have a good understanding of their subject matter and have taken the time to get to know and understand our business well. They are always willing to assist and provide professional, practical and timely support, solutions, advice and resources that help make life easier for our franchisees and employees.
Very friendly and practical. The consultant provided a prompt response to a tricky situation. I would highly recommend this service to a colleague or friend.
Working with ER Strategies to manage our workforce has been fantastic. They guided us through the processes step-by-step and are quick to respond to any questions over phone or email. They have been a great support for our business and staff.
Quick response and checked facts before coming back to me. Provided a step by step approach, and the current FWC findings on the matter.